• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
TRIGGERcmd
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

Alexa doesn't find the commands

General Discussion
11
36
8.0k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • R
    Russ @Enzo Melo Franco
    last edited by Feb 27, 2023, 11:02 PM

    @Enzo-Melo-Franco said in Alexa doesn't find the commands:

    Oh, obrigado eu não havia visto essa opção de perfil, tudo resolvido muito obrigado

    Awesome. I'm glad it's working.

    Russell VanderMey

    E 1 Reply Last reply Apr 23, 2023, 10:42 PM Reply Quote 0
    • E
      Eduardo Henrique @Russ
      last edited by Apr 23, 2023, 10:42 PM

      @Russ O meu problema é o mesmo do amigo. Já fiz o que vc orientou mais acima mas o app ainda não consegue reconhecer os comandos. O que devo fazer?
      Já desinstalei a skill e instalei novamente, renomeei o computador, enfim, já fiz de tudo que foi dito acima.

      cab2d04f-53a7-481c-a124-9400ff135492-image.png

      9a7742ed-10c8-4ffa-b2fc-1f86e98a6190-image.png

      R 1 Reply Last reply Apr 24, 2023, 2:07 AM Reply Quote 0
      • R
        Russ @Eduardo Henrique
        last edited by Apr 24, 2023, 2:07 AM

        @Eduardo-Henrique, one thing I don't see in your screenshots is whether your computer is your default. I see it doesn't have a voice name. You could click that Edit button and give it one. It shouldn't need a voice name if it's your default, but it would create your TRIGGERcmd Smart Home devices if not.

        The other thing I don't see in your screenshots is whether your commands have a voice word set. That's also necessary.

        Please also confirm you've activated the TRIGGERcmd Smart Home Alexa skill, not the TRIGGERcmd skill. They both can be activated, but the TRIGGERcmd Smart Home skill is what you want.

        Russell VanderMey

        E 1 Reply Last reply Apr 25, 2023, 12:42 AM Reply Quote 0
        • E
          Eduardo Henrique @Russ
          last edited by Apr 25, 2023, 12:42 AM

          @Russ Já dei o nome ao dispositivo, configurei o computador como o principal e renomeei os comandos e ainda sim não foi possível para a alexa encontrar os comandos. A skill ativada é a TRIGGERcmd Smart Home como orientado.
          Seguem os prints

          PS: Tem alguma relação com o modelo da alexa? A minha é do modelo de 3ª geração.

          PS2: Realizo os mesmos procedimentos e a mensagem que me aparece na primeira vez que tento encontrar os dispositivos pela skill é a que se encontra no segundo print do primeiro post, já quando tento encontrar os dispositivos logo após a instalação da skill, o app apenas sinaliza que não foi possível encontrar qualquer dispositivo

          5794d91d-a32c-4438-9c61-733c34367732-image.png

          678a43dc-4d69-40b7-b807-79f6c623e829-image.png

          R 1 Reply Last reply Apr 25, 2023, 2:50 AM Reply Quote 0
          • R
            Russ @Eduardo Henrique
            last edited by Russ Apr 25, 2023, 2:51 AM Apr 25, 2023, 2:50 AM

            @Eduardo-Henrique, no, the type of Alexa device you have does not matter. You don't even need an Alexa device - you could use your cell phone.

            What's your TRIGGERcmd account's email address? Can you send that to me via the forum chat? I checked the account associated with your forum email address and you don't have any computers in that account.

            Or did you delete your computer? That would explain it why you don't have any computers in that account.

            I wonder if the problem is you have 2 TRIGGERcmd accounts and you've linked the Alexa skill to the account with no computers in it.

            Russell VanderMey

            E 1 Reply Last reply Apr 26, 2023, 1:02 AM Reply Quote 0
            • E
              Eduardo Henrique @Russ
              last edited by Apr 26, 2023, 1:02 AM

              @Russ Eu acabei deletando o computador da conta porque acreditei que pudesse refazer o processo desde o inicio, mas infelizmente nada mudou.
              O meu email é o mesmo tanto daqui quanto da skill.

              Não sei mais o que fazer, acabei só aceitando mesmo kkkkk
              Tentei realizar a configuração pelo IFTTT mas também não deu certo

              R 1 Reply Last reply Apr 26, 2023, 2:40 AM Reply Quote 0
              • R
                Russ @Eduardo Henrique
                last edited by Russ Apr 26, 2023, 2:42 AM Apr 26, 2023, 2:40 AM

                @Eduardo-Henrique, I might know what the problem was if you want to try again.

                I see your computer name has a character in it that rendered with a questionmark.

                481142c7-de3e-4279-8882-718eb805cd1c-image.png

                If you delete your c:\Users\(your user)\.TRIGGERcmdData\token.tkn file, then close and re-open TRIGGERcmd Agent, it will prompt you again for the token and re-create your computer, including the commands.

                After that, please rename your computer to remove any of these characters:

                à, è, ì, ò, ù, À, È, Ì, Ò, Ù
                á, é, í, ó, ú, ý, Á, É, Í, Ó, Ú, Ý
                â, ê, î, ô, û, Â, Ê, Î, Ô, Û
                ã, ñ, õ, Ã, Ñ, Õ

                I think that is why the Alexa synchronization is failing. It can't handle that character.

                Russell VanderMey

                E 1 Reply Last reply Apr 26, 2023, 4:48 PM Reply Quote 0
                • E
                  Eduardo Henrique @Russ
                  last edited by Apr 26, 2023, 4:48 PM

                  @Russ Amigo, finalmente deu tudo certo.
                  Assim que realizei a troca do caractere por um normal a alexa reconheceu todos os comandos programados.

                  Muito obrigado pela ajuda!

                  R 2 Replies Last reply Apr 26, 2023, 8:13 PM Reply Quote 0
                  • R
                    Russ @Eduardo Henrique
                    last edited by Apr 26, 2023, 8:13 PM

                    @Eduardo-Henrique, awesome!

                    And thank you for helping me find that bug. I will fix that so it won't break when you use those characters.

                    Russell VanderMey

                    1 Reply Last reply Reply Quote 0
                    • R
                      Russ @Eduardo Henrique
                      last edited by Apr 28, 2023, 10:03 PM

                      @Eduardo-Henrique, I tried all of those characters and I could not get it to break.

                      So maybe that was not the problem. Can you send me the computer name you were using when it wasn't working?

                      Russell VanderMey

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post