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    Integromat connect keeps breaking

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    • Irfan KhanI Offline
      Irfan Khan
      last edited by

      I have an integration with Integromat to triggercmd... but several times a day the connection fails and need restablished. Do you know of anything on your end that would cause this? I havent had this issue at all with any other integromat integrations.

      "- Failed to verify connection 'My TRIGGERcmd connection'. [400] invalid_request"

      RussR 1 Reply Last reply Reply Quote 0
      • RussR Offline
        Russ @Irfan Khan
        last edited by Russ

        @Irfan-Khan, thanks for letting me know.

        When I first went into Integromat and tried my scenario, I saw this error too. I re-authorized my connection and it's working. I'll try it again later to see if it fails again.

        • Failed to verify connection 'My TRIGGERcmd connection'. [400] invalid_request

        Russell VanderMey

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        • Irfan KhanI Offline
          Irfan Khan
          last edited by

          Thanks. Several times i had to re-authorize. It works at first, then breaks. then i go into the connections list of Integromat and re-authorize, and it works again. but then at random times the authorization breaks again.

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          • Irfan KhanI Offline
            Irfan Khan
            last edited by

            happened again just now... connection needed re-authorized

            RussR 1 Reply Last reply Reply Quote 0
            • RussR Offline
              Russ @Irfan Khan
              last edited by Russ

              @Irfan-Khan, so far it's still working for me, but I'll keep trying to reproduce it.

              Do you by chance have multiple connections to your account? That's one thing that I think would cause this.

              Also, do you have an idea of how long it takes to stop working after you re-authorize? I wonder if the token is expiring and failing to renew for some reason.

              EDIT: It just failed for me. It seems like it might break after 1 or 2 hours. I'm looking into it. Thanks again for reporting the problem. <- I thought it failed for me but it turns out I was testing in another browser with an account I haven't used in a long time. So actually I haven't been able to reproduce the problem after I reauthorized my connection.

              EDIT2: I opened a support case with Integromat about this because when it fails, I don't even see a request to my servers. I think I'll need their help to resolve it.

              Russell VanderMey

              Irfan KhanI 1 Reply Last reply Reply Quote 0
              • Irfan KhanI Offline
                Irfan Khan @Russ
                last edited by

                @Russ seems like it takes a 1-4 hours to fail. I dont have a good estimate on it since its not in production use yet so there are large gaps in usage

                RussR 2 Replies Last reply Reply Quote 0
                • RussR Offline
                  Russ @Irfan Khan
                  last edited by Russ

                  @Irfan-Khan, I tried it just now and it failed for me. Still working on it. Sorry about this.

                  EDIT: I think I found the problem. I reproduced it in the dev environment and fixed it there. I need to wait about an hour and test it in production, and if it still works, I'll submit the change and wait for Integromat to approve it.

                  EDIT2: I tested it and it's still working for me, so I submitted the change. Stay tuned.

                  Russell VanderMey

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                  • RussR Offline
                    Russ @Irfan Khan
                    last edited by

                    @Irfan-Khan, it should work for you now.

                    Integromat published the change I made to fix it. Please try it again.

                    Russell VanderMey

                    Irfan KhanI 1 Reply Last reply Reply Quote 0
                    • Irfan KhanI Offline
                      Irfan Khan @Russ
                      last edited by

                      @Russ looks like its been stable! thank you!

                      1 Reply Last reply Reply Quote 1

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