java jason error on attempt to install windows agen
I am trying to install the window agent for triggercmd and i get a java error.
i found a similar post in the forums with the advise to delete the command.json and command.json.backup files... i deleted the command.json but did not have a command.json.backup file. I also tried uninstalling the triggercmd application from the windows control panel and reinstalling the agent.... all those attempts led to the same error message on attempted reinstall
and just to confirm this is an amd a10 running windows 10 64 bit
one more update... i tried deleting the entire triggercmd folder under c:\users (which was still there after i uninstalled the agent from the windows control panel). i also deleted the pc from my profile at triggercmd.com.
this allowed me to run the agent exe app again and enter a fresh token but that ultimately led to the same java error saying that the command.json.backup file does not exist... and sure enough when i check the triggercmd file which was recreated there is a command.json file but no backupfile.
i have a jpg of the exact error message but not sure how to post it in this forum.
pls help. i am very excited to use this system.
Russ last edited by Russ
@karl-g, please uninstall and re-download from the site. I took the new version I created last weekend down, and put v1.0.19 back because you and one other person reported this issue.
EDIT: I found the problem and fixed it in the latest version of the agent, so now you won't get that error during the Windows agent installation.
So following your instructions I was able to install the agent successfully but when I try to run a command using the "play" button in the GUI editor nothing happens. I am able to manually execute the batch file from explorer so I know that it works. it just seems that the agent is failing to actually run the file. its a very simple path too so I dont think the path is the issue:
C:\x10 shorts\bedroom heater on.bat
Thanks again for your help
Russ last edited by
@karl-g, I see you have a space in the path to your batch file, so you'll need to add quotes around it like this:
"C:\x10 shorts\bedroom heater on.bat"