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    Problem with baniment in amazon

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    • MauroM Offline
      Mauro
      last edited by

      I have 1 problem. I don't know why, but i have ban in amazon account, and my new accont don't recognize the skills of the triggercmd. Have any relation with the baniment?

      RussR 1 Reply Last reply Reply Quote 0
      • RussR Offline
        Russ @Mauro
        last edited by

        @Mauro, I've never been banned from Amazon, so I'm not sure, but your new account should work fine. Did you log your Alexa into your new Amazon account?

        You could try unlinking and re-linking the TRIGGERcmd Smart Home skill to the new Amazon account, then check the Alexa app to see if your commands show up as devices.

        Russell VanderMey

        1 Reply Last reply Reply Quote 0
        • MauroM Offline
          Mauro
          last edited by

          I try it, but don't find the devices(commands).

          MauroM 1 Reply Last reply Reply Quote 0
          • MauroM Offline
            Mauro @Mauro
            last edited by

            Maybe the problem is e-mail, because the e-mail is diferent of the banned account. Have any sugestion to fix it?

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            • MauroM Offline
              Mauro
              last edited by

              problem update. I added my notebook, and it worked perfectly. I think only the computer is problem.

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              • MauroM Offline
                Mauro
                last edited by

                Latest update and problem fix. When banned, the user needs to change the computer name along with the TriggerCMD website, otherwise the commands will not appear. Guidance is here for anyone who needs help.

                RussR 1 Reply Last reply Reply Quote 0
                • RussR Offline
                  Russ @Mauro
                  last edited by

                  @Mauro I'm glad you figured it out.

                  Russell VanderMey

                  1 Reply Last reply Reply Quote 0

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