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  • G
    garym77
    last edited by Nov 26, 2022, 11:38 PM

    I am trying to add a computer , but don't see anywhere to do it ?

    R 1 Reply Last reply Nov 27, 2022, 12:02 AM Reply Quote 0
    • R
      Russ @garym77
      last edited by Nov 27, 2022, 12:02 AM

      @garym77, good question.

      A computer record will be created in your account when you install a TRIGGERcmd agent on your computer.

      Russell VanderMey

      G 1 Reply Last reply Nov 27, 2022, 12:59 AM Reply Quote 0
      • G
        garym77 @Russ
        last edited by Nov 27, 2022, 12:59 AM

        @Russ Well I did that and only the old computer shows up in the list

        R 1 Reply Last reply Nov 27, 2022, 1:52 AM Reply Quote 0
        • R
          Russ @garym77
          last edited by Nov 27, 2022, 1:52 AM

          @garym77, that's odd.

          Please confirm:

          You installed the agent on one of your computers and it created a computer record for that one, but when you installed the agent on a second computer it didn't?

          Were you logged into the same TRIGGERcmd account both times when you copied the token to log the agent in?

          Is the agent running on both computers?

          On the second computer (the one that's not working), can you copy/paste the contents of your computer.cfg file and the debug.log file in your the .TRIGGERcmdData folder in your home folder? That info might help me figure it out.

          Russell VanderMey

          1 Reply Last reply Reply Quote 0
          • G
            garym77
            last edited by Nov 27, 2022, 3:24 PM

            @garym77 I want to start using a new MAC and delete the old one

            R 1 Reply Last reply Nov 27, 2022, 11:08 PM Reply Quote 0
            • R
              Russ @garym77
              last edited by Nov 27, 2022, 11:08 PM

              @garym77, please give me more information. Do you have a screenshot of an error or anything? Or can you tell me exactly what happened?

              Russell VanderMey

              1 Reply Last reply Reply Quote 0
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