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    TRIGGERcmd outage

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    • RussR
      Russ @Mark Hollis
      last edited by Russ

      @mark-hollis, as of this morning I actually hadn't touched the code in almost 2 weeks, so it wasn't something I changed. It seemed the database got overloaded, which killed the 6 instances of the server, and they kept re-starting, so I suspected it might have been a denial of service attack. I modified some settings in the database client and thought it was good to go. I was wrong. I found out after work it was down again. I'll post more details soon.

      EDIT: After a reboot, the forum wouldn't start, and while troubleshooting it I made it worse by disabling all of the forum's plug-ins. I finally got those re-enabled and the forum is working.

      EDIT 2: It has been stable for a few days now. The root cause of the problem was apparently too much pressure on the database server which caused queries to time out and the application servers to crash and reboot. I reduced the number of connections the application instances keep open on the database server. That seems to have solved it.

      EDIT 3: I finally fixed the real problem on Wednesday 7/13. The actual problem was that AWS was throttling my server. I moved it to a different type of server. I'm paying more but it's worth it of course.

      Russell VanderMey

      R 1 Reply Last reply Reply Quote 1
      • R
        ricardomat @Russ
        last edited by

        @russ Hello excuse me.

        I have several tasks for windows such as turning off the monitor, turning off the computer and since yesterday they don't work for me, in fact, I installed the agent again on my PC, I deactivated the skill in Alexa and then I activated it again but Alexa does not recognize my devices .

        RussR 1 Reply Last reply Reply Quote 0
        • RussR
          Russ @ricardomat
          last edited by

          Hi @ricardomat. Will you please try again? The app has had a few problems today but it's finally stable now.

          Russell VanderMey

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          • R
            ricardomat @Russ
            last edited by

            @russ I already tried and it still doesn't work, I don't know what to do. If I add a task like turning off the monitor it should show in my Alexa app that a new device has been found but it is not, it is not recognized.

            RussR 1 Reply Last reply Reply Quote 0
            • RussR
              Russ @ricardomat
              last edited by Russ

              @ricardomat, I see. Does does the command show up in the "Smart Home Voice Commands" list?

              If not, it won't show up in Alexa's device list either, and the problem is likely the computer isn't set as the default computer set in your profile, or your computer doesn't have the voice field set (something like "laptop").
              One or the other needs to be true, but if you only have one computer, I recommend setting it as your default so you don't have to say "turn on calculator on laptop". You can just say "turn on calculator" instead.

              If you've confirmed the above, you could try Remove All then Discover here:
              https://alexa.amazon.com/spa/index.html#appliances

              946030d6-de58-4b8b-80db-d018c701f872-image.png

              EDIT: I noticed you set your computer's name as "Turn monitors off". That should be something like "laptop" instead because that's what you're using to refer to your computer when you use Alexa or Google Assistant.

              Russell VanderMey

              R 2 Replies Last reply Reply Quote 0
              • R
                ricardomat @Russ
                last edited by

                @russ The command if appears in Smart Home Voice Commands:

                alt text

                alt text

                alt text

                I haven't actually made any changes, just removed the command and added it back. It was working fine for me until yesterday.

                The problem is that my Alexa app does not recognize these commands as a new device added.

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                • R
                  ricardomat @Russ
                  last edited by

                  @russ If I run it from the computer it works perfectly, the problem is that Alexa does not recognize the new device, even when I give it the command it tells me that it cannot find the device.

                  RussR 1 Reply Last reply Reply Quote 0
                  • RussR
                    Russ @ricardomat
                    last edited by Russ

                    @ricardomat, the voice field for the command should be something like "monitor", then Alexa will create a device called monitor and you can say, "Alexa, turn monitor off".

                    Your voice field is set to "monitor off" which will confuse Alexa because you'd need to say, "Alexa, turn monitor off off."

                    But, it should still show up as a Smart Home device. Do you see it listed here?
                    https://alexa.amazon.com/spa/index.html#appliances

                    Also, please confirm you can run the command from the website.

                    Russell VanderMey

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                    • R
                      ricardomat @Russ
                      last edited by

                      @russ It is not listed here: https://alexa.amazon.com/spa/index.html#appliances

                      That's the problem, that before yesterday, if I added a command Alexa recognized it immediately, in my phone application, in the echoes, everywhere, but not since yesterday.

                      And yes, I can execute the command from the website and from the agent on my pc.

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                      • R
                        ricardomat @Russ
                        last edited by

                        @russ I also tried disabling the skill in Alexa and re-enabling it even tells me that Alexa is linked to my account.

                        RussR 1 Reply Last reply Reply Quote 0
                        • R
                          ricardomat @Russ
                          last edited by

                          @russ Here I show you how the Skill is activated and linked to my account:

                          alt text

                          alt text

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                          • RussR
                            Russ @ricardomat
                            last edited by Russ

                            @ricardomat, if you change Trigger or Voice field for the command, it should trigger a re-sync with Alexa for that command. If it worked, you should be able to refresh this page and see it.

                            I might see the problem. That screenshot is for the wrong skill. You need the TRIGGERcmd Smart Home skill.

                            The screenshot you show is for the old original skill that doesn't create Smart Home devices.

                            Russell VanderMey

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                            • R
                              ricardomat @Russ
                              last edited by

                              @russ Oh bro, that was the problem. It has been solved, thank you very much for your help!

                              RussR 1 Reply Last reply Reply Quote 0
                              • RussR
                                Russ @ricardomat
                                last edited by

                                @ricardomat, awesome. You're welcome.

                                Russell VanderMey

                                1 Reply Last reply Reply Quote 0
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