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TriggerCMD keeps becoming un-linked

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  • U
    username6
    last edited by May 31, 2018, 2:56 AM

    I'm using TCMD with a Google Home and a Google Home Mini and my GH Mini keeps unlinking from TCMD. I'll issue it a command, my regular GH will execute the command while my Mini will say "It looks like you haven't linked your etc" and makes me re-link my account from the Google Home app again.

    This has been going on for quite a while. Once every 2-3 weeks I'll need to re-link for my Mini, but recently its been happening every second or third day.

    Any ideas?

    R 1 Reply Last reply May 31, 2018, 10:34 PM Reply Quote 0
    • R
      Russ @username6
      last edited by May 31, 2018, 10:34 PM

      @username6, are you using the same Google account on your Google Home and Google Home Mini?

      If you link a second google account, your first google account gets unlinked.

      I have multiple Google Home's, and multiple Android phones linked to my TRIGGERcmd account, but they all use the same Google account.

      Russell VanderMey

      1 Reply Last reply Reply Quote 0
      • U
        username6
        last edited by Jun 1, 2018, 12:34 AM

        Hi Russ, yes they're the same Google account.

        R 1 Reply Last reply Jun 2, 2018, 11:05 PM Reply Quote 0
        • R
          Russ @username6
          last edited by Jun 2, 2018, 11:05 PM

          @username6, I haven't seen that before. I've only seen an account get unlinked when I linked a different google account to the triggercmd account. Unfortunately it's hard to solve because I can't reproduce the problem.

          If you send me the email address you used for your triggercmd account, I'll see if I can find any clues in the logs.

          Russell VanderMey

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          • U
            username6
            last edited by Jun 7, 2018, 5:51 AM

            Hi Russ, sorry for the late reply I've been a bit busy with work.

            It hasn't been happening since I made this topic, so I'll keep an eye on things and will PM you if I have more issues.

            Regards.

            1 Reply Last reply Reply Quote 0
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