Alexa not working with the Trigger Skill

[A Former User]

Hi,

I've just subscribed to your app, however Alexa is not working properly.
When I say for instance "Alexa, turn on Calculator", Alexa replies: "Ok.. then conversation cuts off and continue saying "I'm sorry, I'm having difficulty accessing your Trigger skill right now".

How do I fix this pls?

[Russ]

@David-0, thanks for letting me know. I'll look.

Which skill are you using? The TRIGGERcmd Smart Home skill? I tested that one just now and it's working for me. I also tested the TRIGGERcmd skill and it's working for me. Can you try it again and let me know what happens? I'll keep testing.

[A Former User]

@Russ Thnx.
I'm in the UK, there are quite a lot different skills from you it appears.
I have "TRIGGER Command", "TRIGGERcmd", "TRIGGERcmd Smart Home" and "TC" ones enabled and linked to my account. Should I disable some?

[Russ]

@David-0, the "Smart Home" skill works the best, so you could ignore the other 3 which are the "conversational" skills.

This page lists what you can say to use the Smart Home skill, but the basic pattern is: Alexa, turn on calculator, or Alexa, turn on calculator on laptop if you have more than one computer and the one with "laptop" as its voice name is not your default computer.

This page lists what you can say to use the conversational skills.

You can read about them in the docs here.

[A Former User]

@Russ Following your other message, I've disabled them as I'm using SmartThings. thank you

[Russ]

@David-0, good. I think that makes sense in your case.