Account administration

[aaaaa12345]

Hi,
first time posting @ this forum. I had to register this account bc I haven't received any response mail on a password resetting request for my "real" account (yep, Spam folder inspected/waited another day/...)

It's kinda tricky to be forced to have an account to get in touch with the forum admin if you won't have access to the forum/your account and the only option available is the forum!? Correct me if I'm wrong but I haven't found any Support/Administration/Impressum/Contact-form all over this place???

Please advise
Rgds,
Bill

[tuicemen]

@aaaaa12345 most forums require users be registered to contact anyone on the forum. That is an anti spam thing.
If you mean your wishing to contact the software developer @Russ without joining a forum then that is something he can address.

I use to run a forum for my software while in development and required users to use the forum to ask question on it to prevent answering multi simular questions. However I also included a email contact link in the software. Maybe that should be a option @Russ can address as well.

[Russ]

@aaaaa12345, you have come to the right place to get help with TRIGGERcmd. This is the method I generally ask people to use.

The Forum accounts are separate from the TRIGGERcmd system accounts. I wonder if you tried to reset your forum account password before you had a forum account?

[aaaaa12345]

@tuicemen said in Account administration:

If you mean your wishing to contact the software developer @Russ without joining a forum then that is something he can address.

Right. I'm a member of the AutoHotkey staff, and for those cases, we've added a Forum section that is accessible for guests to sort out registration issues...

https://www.autohotkey.com/boards/viewtopic.php?f=2&t=5008

Not necessary if a dedicated eMail address is available "just in case".

It's kinda astonishing/irritating if you've used the same login credentials within the system of a vendor, where the web-based portal responds that your login is corrupt while the exact same login for the web-based product works fine. SSO?
IMHO something that has to be mentioned in the FAQ, or be displayed during a "forgotten password"-request.
Thx for listening.

Bo