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Auto-Sync between TriggerCMD & My Alexa Device doesnt work

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  • F
    Furkan Cevik
    last edited by Jun 17, 2020, 10:29 AM

    Hey all,

    for some reason, i can't enable the Auto Sync Feature. I did everything like this shown on the video:

    https://www.youtube.com/watch?v=mJGqQXL-yoM

    Sadly, this didnt fix my problem.

    I showcased the problem on this video where i unlinked, linked again and tried out the Auto Sync Feature.

    https://streamable.com/d56sui

    Thanks for helping!

    Furkan

    R 1 Reply Last reply Jun 17, 2020, 11:07 AM Reply Quote 0
    • R
      Russ @Furkan Cevik
      last edited by Jun 17, 2020, 11:07 AM

      @Furkan-Cevik, thank you for the video. That helps. Please try deleting all of your Alexa devices after you unlink and before you relink and rediscover.

      Also, I wonder if one of your commands is breaking the sync, like maybe some character the Alexa api doesn't like. Can you send me your commands.json file? I hope I can use it to reproduce the problem.

      Russell VanderMey

      F 1 Reply Last reply Jun 18, 2020, 7:42 PM Reply Quote 0
      • F
        Furkan Cevik @Russ
        last edited by Furkan Cevik Jun 18, 2020, 7:47 PM Jun 18, 2020, 7:42 PM

        @Russ Hey man, thanks for replying. I got kinda busy, so sorry for late response.
        Here is the commands.json. Thanks!

        https://easyupload.io/zp1n3z

        Edit:
        Please try deleting all of your Alexa devices after you unlink and before you relink and rediscover.
        -> Sadly this didnt help.

        R 1 Reply Last reply Jun 18, 2020, 9:35 PM Reply Quote 0
        • R
          Russ @Furkan Cevik
          last edited by Russ Jun 20, 2020, 2:15 AM Jun 18, 2020, 9:35 PM

          @Furkan-Cevik, I tried your commands.json on my computer and it auto-synchronized just fine. I also tried adding and removing a test command like you did and mine auto-sync'ed within about 5 seconds.

          I'm going to try to dig through the logs to see if I can find an error when you were testing.

          EDIT: I think I found and fixed the problem. I feel dumb. I don't think Alexa Smart Home auto-sync was working for all of Europe, and you're the first person to report it. Please unlink and re-link, and test it again. I think it will work now.

          Russell VanderMey

          R 1 Reply Last reply Jun 20, 2020, 12:24 PM Reply Quote 0
          • R
            Russ @Russ
            last edited by Jun 20, 2020, 12:24 PM

            @Furkan-Cevik , I got your chat. Thanks for confirming it's working now, and thanks for reporting the problem.

            Russell VanderMey

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