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  2. Karl G
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Karl G

@Karl G

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Joined Jan 9, 2019, 5:56 PM Last Online Jan 10, 2019, 11:57 PM

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Latest posts made by Karl G

  • RE: java jason error on attempt to install windows agen

    Hi Russ,
    So following your instructions I was able to install the agent successfully but when I try to run a command using the "play" button in the GUI editor nothing happens. I am able to manually execute the batch file from explorer so I know that it works. it just seems that the agent is failing to actually run the file. its a very simple path too so I dont think the path is the issue:

    C:\x10 shorts\bedroom heater on.bat

    any thoughts?
    Thanks again for your help
    Karl

    posted in Windows
    K
    Karl G
    Jan 10, 2019, 4:20 PM
  • RE: Installation Issues / Operational Issues

    i had the exact same error but I tried installing the agent on a 64 bit windows system.
    i saw this advice and retried after deleting the commands.json file (which showed as containing 0 kb) and there was no commands.json.backup file to delete. i also tried deleting the entire triggercmd folder and re-running the agent installer but neither worked

    please help!

    posted in General Discussion
    K
    Karl G
    Jan 9, 2019, 10:07 PM
  • command.json.backup error on windows agent install

    I am trying to install the triggercmd agent for the first time on a windows 64 bit os. when I run the agent installer and enter the token it gives a lengthy error to the effect that the commands.json.backup file does not exist.

    I have tried uninstalling the triggercmd agent and deleting the triggercmd folder from the C:\users folder and then reinstalling... same outcome.

    any suggestions? I really want to get this working but I am stumped.
    Thanks for any help you can offer

    posted in General Discussion
    K
    Karl G
    Jan 9, 2019, 10:03 PM
  • RE: java jason error on attempt to install windows agen

    one more update... i tried deleting the entire triggercmd folder under c:\users (which was still there after i uninstalled the agent from the windows control panel). i also deleted the pc from my profile at triggercmd.com.
    this allowed me to run the agent exe app again and enter a fresh token but that ultimately led to the same java error saying that the command.json.backup file does not exist... and sure enough when i check the triggercmd file which was recreated there is a command.json file but no backupfile.
    i have a jpg of the exact error message but not sure how to post it in this forum.
    pls help. i am very excited to use this system.

    thanks
    karl

    posted in Windows
    K
    Karl G
    Jan 9, 2019, 6:56 PM
  • RE: java jason error on attempt to install windows agen

    and just to confirm this is an amd a10 running windows 10 64 bit
    please help!
    Thanks
    Karl

    posted in Windows
    K
    Karl G
    Jan 9, 2019, 6:22 PM
  • java jason error on attempt to install windows agen

    I am trying to install the window agent for triggercmd and i get a java error.
    i found a similar post in the forums with the advise to delete the command.json and command.json.backup files... i deleted the command.json but did not have a command.json.backup file. I also tried uninstalling the triggercmd application from the windows control panel and reinstalling the agent.... all those attempts led to the same error message on attempted reinstall

    posted in Windows
    K
    Karl G
    Jan 9, 2019, 6:18 PM