Hello good afternoon I am trying to activate my cmd trigger account in the amazon store but it says "it cannot be activated at that moment" but on my macbook's alexa if it is activated I send a voice to test my alexa and it does not run it seems to me that it's because it doesn't link to trigger cmd's amazon store account. What can I do?... I already factory reset my Mac, removed the Mac from the web page and added the Mac again, but it doesn't run anything and can't link to the Amazon store... PS: in the app from my alexa cell phone doesn't want to link either......help please