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New SmartThings integration (2023)

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  • R
    Russ @pjthaut-gmail.co
    last edited by Russ Aug 28, 2023, 12:26 PM Aug 28, 2023, 12:08 PM

    Thanks you @pjthaut-gmail-co. I have SmartThings version 1.8.05.24 on my Samsung S20 phone and I get the error. I'll try some older versions. If that works for me too, I'll report this to Samsung SmartThings support.

    EDIT: I also found that it works if I use version 1.8.01.22 of the SmartThings app.

    Russell VanderMey

    R 1 Reply Last reply Aug 28, 2023, 10:14 PM Reply Quote 0
    • R
      Russ @Russ
      last edited by Aug 28, 2023, 10:14 PM

      I got a reply from Samsung SmartThings:

      Hi Russell
      Thank you for contacting SmartThings Developer Support.
      We were able to reproduce the issue also in the 1.8.05.24, we will create a report as soon as we have updated I will inform you.

      Russell VanderMey

      C T 2 Replies Last reply Aug 28, 2023, 10:43 PM Reply Quote 0
      • C
        Cristian Dindinelli @Russ
        last edited by Aug 28, 2023, 10:43 PM

        @Russ nice, waiting for news

        1 Reply Last reply Reply Quote 0
        • G
          gfh0229
          last edited by Aug 30, 2023, 8:37 PM

          Need a little help. I'm setting up SmartThings integration with Triggercmd on a PC, and have proceeded thru step 16 (Display Name & Logo). However when I go to SAVE the project, I get a 403 error. Please let me know how to clear. Thanks.

          <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>403 ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) Request ID: MIY0dFDLnqckr0fXeyfHtZUB7eMuLbfJi7wwnvpB3to6TATFfUFCdA== </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>

          R 1 Reply Last reply Sep 1, 2023, 12:10 PM Reply Quote 0
          • R
            Russ @gfh0229
            last edited by Russ Sep 1, 2023, 12:11 PM Sep 1, 2023, 12:10 PM

            @gfh0229, I just clicked that Save button and it worked for me. Maybe they fixed it on their end, or maybe there's something in one of your data fields that it's rejecting. 403 is access denied, but their error also suggested, "There might be too much traffic or a configuration error."

            Can you try it again now that you've waited a day?

            Russell VanderMey

            1 Reply Last reply Reply Quote 0
            • T
              Tiago Dias @Russ
              last edited by Sep 4, 2023, 3:40 PM

              @Russ I have that issue as well. Are they going to fix it soon? Thx

              R 1 Reply Last reply Sep 4, 2023, 7:56 PM Reply Quote 0
              • R
                Russ @Tiago Dias
                last edited by Russ Sep 4, 2023, 8:03 PM Sep 4, 2023, 7:56 PM

                @Tiago-Dias, do you have the same problem as @gfh0229? Where you click this SAVE button and you get a 403 error?

                b5bb0ade-51cd-4025-a5f6-550cc490c03a-image.png

                I don't have that problem. When I click SAVE, I see this:
                51f6fc0a-fbaa-48ab-9bba-5b74f0463e17-image.png

                Or, are you getting the "Couldn't add device A network or server error occurred.
                Try again later" error? I'm still waiting to hear back from Samsung about that. I see it's still an issue in their latest version 1.8.06.23.

                Russell VanderMey

                C 1 Reply Last reply Sep 27, 2023, 8:55 PM Reply Quote 0
                • C
                  Cristian Dindinelli @Russ
                  last edited by Sep 27, 2023, 8:55 PM

                  @Russ seems like they solved it, the new testing devices problem.

                  R 1 Reply Last reply Sep 29, 2023, 12:50 PM Reply Quote 0
                  • R
                    Russ @Cristian Dindinelli
                    last edited by Russ Sep 30, 2023, 12:18 AM Sep 29, 2023, 12:50 PM

                    @Cristian-Dindinelli, great. Thanks for confirming. Samsung emailed me saying they're rolling out a new version of their app that fixes the issue. Apparently that's done now.

                    I updated to SmartThings app version 1.8.07.23 and it's working for me now!

                    Russell VanderMey

                    ? 1 Reply Last reply Oct 19, 2023, 9:51 PM Reply Quote 1
                    • ?
                      A Former User @Russ
                      last edited by Oct 19, 2023, 9:51 PM

                      @Russ Hi. I have the same ST app version (1.8.07.23) and I'm still getting the same error message!d0030099-18db-4e4e-9206-fa267771ffc1-image.png

                      R 1 Reply Last reply Oct 20, 2023, 1:34 PM Reply Quote 0
                      • R
                        Russ @A Former User
                        last edited by Oct 20, 2023, 1:34 PM

                        @David-0, thanks for letting me know. I'll test it again soon and let you know what I see.

                        Russell VanderMey

                        ? 1 Reply Last reply Oct 20, 2023, 7:34 PM Reply Quote 0
                        • M
                          Mauro
                          last edited by Oct 20, 2023, 6:48 PM

                          I have the same problem, triggercmd app exist, but can't connect.

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @Russ
                            last edited by Oct 20, 2023, 7:34 PM

                            @Russ Thank you so much for your help!

                            R 1 Reply Last reply Oct 20, 2023, 9:43 PM Reply Quote 0
                            • R
                              Russ @A Former User
                              last edited by Oct 20, 2023, 9:43 PM

                              @David-0 you're welcome.

                              I just tested it and it worked for me. My version is now 1.8.09.23, but I know I tested it with 1.8.07.23 too.

                              In the forum chat, can you send me screenshots over your smartthings settings in your TRIGGERcmd profile page and in your SmartThings connector?

                              Russell VanderMey

                              ? 1 Reply Last reply Oct 21, 2023, 2:28 PM Reply Quote 0
                              • ?
                                A Former User @Russ
                                last edited by Oct 21, 2023, 2:28 PM

                                @Russ Hi Thanks.
                                SmartThings settings:
                                cb6ebc0a-edfe-481b-b290-38c96661a7a8-image.png

                                sorry where do I find information in the "smartthings connector"?

                                R 1 Reply Last reply Oct 21, 2023, 4:31 PM Reply Quote 0
                                • R
                                  Russ @A Former User
                                  last edited by Oct 21, 2023, 4:31 PM

                                  @David-0, that info needs to match your settings on the connector you setup in your Samsung account here:
                                  https://smartthings.developer.samsung.com/workspace/projects

                                  Russell VanderMey

                                  ? 1 Reply Last reply Oct 21, 2023, 4:44 PM Reply Quote 0
                                  • ?
                                    A Former User @Russ
                                    last edited by Oct 21, 2023, 4:44 PM

                                    @Russ Works now, my apologies, thanks for your help

                                    R 1 Reply Last reply Oct 21, 2023, 5:16 PM Reply Quote 0
                                    • R
                                      Russ @A Former User
                                      last edited by Russ Oct 21, 2023, 5:24 PM Oct 21, 2023, 5:16 PM

                                      @David-0 awesome!

                                      BTW, I saw you were asking about the Alexa skills here but you don't actually need to activate any of the TRIGGERcmd Alexa skills if you link your SmartThings account with Alexa. The pattern for running commands via Smart Things Alexa skill is similar to the TRIGGERcmd Smart Home Alexa skill: Alexa, turn on calculator. They both use that same pattern because they both create Alexa devices named after voice name of your commands.

                                      bca54716-043d-49bb-a7f7-8f1200d86b0d-image.png

                                      Russell VanderMey

                                      1 Reply Last reply Reply Quote 0
                                      • Diego GuerraD
                                        Diego Guerra
                                        last edited by Nov 20, 2023, 3:25 PM

                                        Hi guys,

                                        @Russ I'm having trouble to create the connection, Samsung is reporting this error: Sorry. A temporary server error occurred. Please try again in a few minutes.

                                        How can I solve this ?

                                        R 1 Reply Last reply Nov 20, 2023, 11:30 PM Reply Quote 0
                                        • R
                                          Russ @Diego Guerra
                                          last edited by Nov 20, 2023, 11:30 PM

                                          @Diego-Guerra, can you send me screenshots of your SmartThings values in your profile and the connector you created in your SmartThings account? I want to see that they match. Send them via the Forum chat to keep them private.

                                          Russell VanderMey

                                          1 Reply Last reply Reply Quote 0
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