<![CDATA[Freezing in Monterey]]>is anyone having issues with the app/software freezing / locking up in macOS Monterey? I have removed and reinstalled but "no joy".

Matt

]]>https://www.triggercmd.com/forum/topic/1777/freezing-in-montereyRSS for NodeMon, 10 Aug 2026 13:13:21 GMTThu, 04 Nov 2021 22:56:45 GMT60<![CDATA[Reply to Freezing in Monterey on Wed, 23 Feb 2022 15:23:16 GMT]]>@russ I saw that, many thanks!

]]>https://www.triggercmd.com/forum/post/5601https://www.triggercmd.com/forum/post/5601Wed, 23 Feb 2022 15:23:16 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 23 Feb 2022 01:50:13 GMT]]>@matt-packwood, fyi, the iOS app remembers your login now. Thanks for reporting that problem.

]]>https://www.triggercmd.com/forum/post/5595https://www.triggercmd.com/forum/post/5595Wed, 23 Feb 2022 01:50:13 GMT<![CDATA[Reply to Freezing in Monterey on Thu, 27 Jan 2022 00:35:34 GMT]]>@russ The PWA works fine, thanks.

]]>https://www.triggercmd.com/forum/post/5413https://www.triggercmd.com/forum/post/5413Thu, 27 Jan 2022 00:35:34 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 26 Jan 2022 17:00:52 GMT]]>@matt-packwood, no that's not expected behavior. You should only have to login once. I'll test that and fix it if I can reproduce it. Thank you for reporting it.

In the meantime you could use the PWA at https://app.triggercmd.com It's very similar. In fact it's better because it also gives you access to your panels. You should be able to save the PWA app to your iphone as an icon too.

]]>https://www.triggercmd.com/forum/post/5404https://www.triggercmd.com/forum/post/5404Wed, 26 Jan 2022 17:00:52 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 26 Jan 2022 15:31:16 GMT]]>@matt-packwood, sorry I don't have a mac to test. Was this after a reboot or just if you close then reopen?
I just double checked and see I actually don't have the app on my PC.
I shut down my phone then restarted and the app never asked for a password.
I suspect it is a security thing that must be set on your mac. Has it always behaved this way? @russ may have some suggestions

]]>https://www.triggercmd.com/forum/post/5403https://www.triggercmd.com/forum/post/5403Wed, 26 Jan 2022 15:31:16 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 26 Jan 2022 15:05:59 GMT]]>@tuicemen Thi sis what my iOS app looks like when I reopen it. IMG_4469.PNG

]]>https://www.triggercmd.com/forum/post/5402https://www.triggercmd.com/forum/post/5402Wed, 26 Jan 2022 15:05:59 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 26 Jan 2022 14:45:58 GMT]]>@matt-packwood , I have the same issue with Windows
not my Android phone. It is probably a issue with the OS set not to remember passwords (log in info)

]]>https://www.triggercmd.com/forum/post/5401https://www.triggercmd.com/forum/post/5401Wed, 26 Jan 2022 14:45:58 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 26 Jan 2022 13:58:58 GMT]]>@russ No worries, I am having an issue with the iOS app as I have to log in every time, is this the expected behavior?

]]>https://www.triggercmd.com/forum/post/5400https://www.triggercmd.com/forum/post/5400Wed, 26 Jan 2022 13:58:58 GMT<![CDATA[Reply to Freezing in Monterey on Tue, 25 Jan 2022 22:58:37 GMT]]>@matt-packwood, good. Thanks for showing that to other users too.

]]>https://www.triggercmd.com/forum/post/5385https://www.triggercmd.com/forum/post/5385Tue, 25 Jan 2022 22:58:37 GMT<![CDATA[Reply to Freezing in Monterey on Tue, 25 Jan 2022 18:18:59 GMT]]>@russ I got it working, I had to add the agent to the exclusions (see picture).

Screen Shot 2022-01-25 at 1.18.39 PM.png

]]>https://www.triggercmd.com/forum/post/5383https://www.triggercmd.com/forum/post/5383Tue, 25 Jan 2022 18:18:59 GMT<![CDATA[Reply to Freezing in Monterey on Sat, 22 Jan 2022 22:55:58 GMT]]>@matt-packwood, thank you. My Mac Sophos scan came back clean, and the agent still worked afterward, so I'm not going to be able to reproduce it unless maybe I buy a copy of Sophos. Let me know what they say please.

]]>https://www.triggercmd.com/forum/post/5348https://www.triggercmd.com/forum/post/5348Sat, 22 Jan 2022 22:55:58 GMT<![CDATA[Reply to Freezing in Monterey on Sat, 22 Jan 2022 20:59:06 GMT]]>@russ I am running on an iMac, also I am reaching out to Sophos support...

]]>https://www.triggercmd.com/forum/post/5347https://www.triggercmd.com/forum/post/5347Sat, 22 Jan 2022 20:59:06 GMT<![CDATA[Reply to Freezing in Monterey on Sat, 22 Jan 2022 19:59:43 GMT]]>@matt-packwood, thank you. That helps me to know that because I should fix that if I can. I used to use Sophos. It's good AV.

I'll see if I can figure out why Sophos thinks the triggercmd agent is a virus. I hope I can get a free scanner from their site and reproduce the problem. Stay tuned.

EDIT: I scanned with the free SophosScanAndClean_x64.exe tool and it did not identify my Windows TRIGGERcmd agent as a virus. I'll try the Mac version next.

]]>https://www.triggercmd.com/forum/post/5346https://www.triggercmd.com/forum/post/5346Sat, 22 Jan 2022 19:59:43 GMT<![CDATA[Reply to Freezing in Monterey on Sat, 22 Jan 2022 18:38:14 GMT]]>@tuicemen I know that what I am about to say is different than your suggestion but I think it is relevant. I started without Sophos working then turned it on, TriggerCMd was killed...

]]>https://www.triggercmd.com/forum/post/5345https://www.triggercmd.com/forum/post/5345Sat, 22 Jan 2022 18:38:14 GMT<![CDATA[Reply to Freezing in Monterey on Sat, 22 Jan 2022 18:06:04 GMT]]>@matt-packwood, Just an Idea (I don't run a Mac) What if you didn't allow Sophos service to auto load on startup then start the service after TRIGGERcmd had loaded? I suspect Sophos service is loading first.
This seems to indicate you can stop and start Sophos
https://community.sophos.com/on-premise-endpoint/f/sophos-endpoint-software/10616/how-do-i-temporarily-stop-sophos

]]>https://www.triggercmd.com/forum/post/5344https://www.triggercmd.com/forum/post/5344Sat, 22 Jan 2022 18:06:04 GMT<![CDATA[Reply to Freezing in Monterey on Sat, 22 Jan 2022 17:38:02 GMT]]>@russ Ah!!!! It is Sophos Anti-Virus... Now I need to see how to stop it "killing TriggerCMD".

]]>https://www.triggercmd.com/forum/post/5342https://www.triggercmd.com/forum/post/5342Sat, 22 Jan 2022 17:38:02 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 19 Jan 2022 22:27:57 GMT]]>@matt-packwood, do you have any antivirus software on your Mac? You could try disabling that temporarily to see if that's killing the agent somehow. That might explain why it's happening on your mac but no one else has seen it.

]]>https://www.triggercmd.com/forum/post/5317https://www.triggercmd.com/forum/post/5317Wed, 19 Jan 2022 22:27:57 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 19 Jan 2022 21:41:42 GMT]]>@russ
From the "Open Ports":

cwd
/Applications/TRIGGERcmdAgent.app/Contents/Resources/app/src
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/TRIGGERcmdAgent Helper.app/Contents/MacOS/TRIGGERcmdAgent Helper
txt
/private/var/db/oah/279281326358528_279281326358528/1266f2a906e23197a1c950e781683fdf2b4437efdf0aca9f3f65029301b078bb/TRIGGERcmdAgent Helper.aot
txt
/usr/libexec/rosetta/runtime
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/en.lproj/locale.pak
txt
/Library/Apple/usr/libexec/oah/libRosettaRuntime
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Squirrel.framework/Versions/A/Squirrel
txt
/private/var/db/oah/279281326358528_279281326358528/4e03275c3fc0c8d75e1a418fee5e751a30227a524fb8a800421cb2d314a06ea8/Squirrel.aot
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Mantle.framework/Versions/A/Mantle
txt
/private/var/db/oah/279281326358528_279281326358528/3cf89e489b28275962cd7d61cfd61b87b9c0685ef4aa5a4a83ed97bc6b04a681/Mantle.aot
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/ReactiveCocoa.framework/Versions/A/ReactiveCocoa
txt
/private/var/db/oah/279281326358528_279281326358528/f0f2b98a20cfb93677d67ef1646b121cac5ff393513ff4d2322cd1325286ab6c/ReactiveCocoa.aot
txt
/Library/Preferences/Logging/.plist-cache.KJz82Mj6
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/pdf_viewer_resources.pak
txt
/private/var/db/timezone/tz/2021a.3.0/icutz/icutz44l.dat
txt
/System/Library/Extensions/AGXMetal13_3.bundle/Contents/Resources/ds.g13g
txt
/private/var/folders/g3/8by1rzh91zb851tk6dj06wj40000gn/C/com.vandermeyconsulting.triggercmdagent.helper/com.apple.metal/16777235_322/functions.data
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libffmpeg.dylib
txt
/private/var/db/oah/279281326358528_279281326358528/5b88d564e2dc20ba94d1551e71f0770ee56bec715fb2073aaa2f2f0b49e45661/libffmpeg.dylib.aot
txt
/System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer
txt
/private/var/db/oah/279281326358528_279281326358528/062a5b64cf579bee8e0f91354af64e1dea0741cc8f9b2e1a36be3c98c9e519f3/AppleMetalOpenGLRenderer.aot
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libnode.dylib
txt
/private/var/db/oah/279281326358528_279281326358528/deebf460331330236f369b3d9a986a59527d2487f590b920cdc96aec6677a831/libnode.dylib.aot
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Electron Framework
txt
/private/var/db/oah/279281326358528_279281326358528/b9ffe9a6d397aff8c374a102c4113c94a804006d5b4d7174ab293a5fe29f799b/Electron Framework.aot
txt
/usr/share/icu/icudt68l.dat
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/icudtl.dat
txt
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/content_shell.pak
txt
/private/var/folders/g3/8by1rzh91zb851tk6dj06wj40000gn/0/com.apple.LaunchServices.dv/com.apple.LaunchServices-3027-v2.csstore
txt
/usr/lib/dyld
0
/dev/null
1
/dev/null
2
/dev/null
3
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/icudtl.dat
4
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/en.lproj/locale.pak
5
->0xcd22e2ed4300e02b
6
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/content_shell.pak
7
/Applications/TRIGGERcmdAgent.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Resources/pdf_viewer_resources.pak
8
/dev/urandom
9
->0xcd22e2ed43007073
10
/private/var/folders/g3/8by1rzh91zb851tk6dj06wj40000gn/C/com.vandermeyconsulting.triggercmdagent.helper/com.apple.metal/16777235_322/functions.list
11
/private/var/folders/g3/8by1rzh91zb851tk6dj06wj40000gn/C/com.vandermeyconsulting.triggercmdagent.helper/com.apple.metal/16777235_322/functions.data
12
/System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/Resources/default.metallib
13
/System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/Resources/PixelConverter.metallib
14
count=0, state=0xa
15
->0xc010c1d108e52518
16
->0x48c8e5c7172ffc8e
17
count=0, state=0xa
18
->0x4d0e05ff13ebdf7c
19
->0xa9eef662a90bb211
]]>https://www.triggercmd.com/forum/post/5315https://www.triggercmd.com/forum/post/5315Wed, 19 Jan 2022 21:41:42 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 19 Jan 2022 15:18:56 GMT]]>@russ Screen Shot 2022-01-19 at 10.18.31 AM.png

]]>https://www.triggercmd.com/forum/post/5314https://www.triggercmd.com/forum/post/5314Wed, 19 Jan 2022 15:18:56 GMT<![CDATA[Reply to Freezing in Monterey on Fri, 14 Jan 2022 12:50:53 GMT]]>@matt-packwood , bummer. What is TRIGGERcmdAgent Helper? Can you send a screenshot?

]]>https://www.triggercmd.com/forum/post/5245https://www.triggercmd.com/forum/post/5245Fri, 14 Jan 2022 12:50:53 GMT<![CDATA[Reply to Freezing in Monterey on Fri, 14 Jan 2022 12:35:53 GMT]]>@Russ TRIGGERcmdAgent Helper is running, TRIGGERcmdAgent is Not Responding.

]]>https://www.triggercmd.com/forum/post/5244https://www.triggercmd.com/forum/post/5244Fri, 14 Jan 2022 12:35:53 GMT<![CDATA[Reply to Freezing in Monterey on Fri, 14 Jan 2022 11:55:02 GMT]]>@Russ It works for a few minutes then freezes....

]]>https://www.triggercmd.com/forum/post/5243https://www.triggercmd.com/forum/post/5243Fri, 14 Jan 2022 11:55:02 GMT<![CDATA[Reply to Freezing in Monterey on Thu, 13 Jan 2022 13:55:03 GMT]]>@Russ it was in Start-Up twice, I followed your instructions and am now testing...

]]>https://www.triggercmd.com/forum/post/5240https://www.triggercmd.com/forum/post/5240Thu, 13 Jan 2022 13:55:03 GMT<![CDATA[Reply to Freezing in Monterey on Wed, 12 Jan 2022 23:14:58 GMT]]>@matt-packwood,

Can you check under the Login Items tab in System Preferences, Users and Groups? You should have a TRIGGERcmdAgent entry in there. Please delete it (or all of them if you have multiple). Then close and re-open the TRIGGERcmdAgent app. It should re-install the login item.

I'm just thinking something might have gone wrong when it was added initially, but I admit, I'm grasping.

Screen Shot 2022-01-12 at 6.06.30 PM.png

]]>https://www.triggercmd.com/forum/post/5233https://www.triggercmd.com/forum/post/5233Wed, 12 Jan 2022 23:14:58 GMT