Google home and TriggerCMD stop working when Google home is set to French



  • @russ Any news???


  • administrators

    @alain-coderre, I just submitted the French and German language versions. I should get feedback in a couple days. It probably won't pass their review the first time, but at least now I'm making progress.



  • @russ OK! Thanks! :)


  • administrators

    @alain-coderre, bad news. That problem where a person using French language gets an English response. I was hoping Google fixed it. I'm researching it again now.



  • @Russ, does the same hold true for German? Still following the progress with my fingers crossed...

    Thx!


  • administrators

    @dominik-pellkofer, yes, same issue with German. I was able to reproduce it even with a brand new project, so I open a ticket with Google with screnshots. Hopefully that will prove something is wrong, and give them ideas on how to fix it.


  • administrators

    FYI - I'm still working on this. I've been emailing back and forth with Google tech support every day. For some reason the German and French versions are returning the English version's text.

    EDIT 6/8/18: I got this from Google support 3 days ago, so I think we're making progress:

    Actions on Google Support
    Jun 5 (3 days ago)
    to me
    Hi,

    Our apologies for the inconvenience this has caused. I already have coordinated this with our internal team and it seems this is a bug from our side. They are actively working on this and will keep you posted once I get an update from them. We thank you for your patience and understanding.



  • Hi Russ,

    Recently it was launched google home in Spanish and "TRIGGERCMD" is what I need to run scripts on my raspberry with Google Home.
    If it's possible you can add "Spanish" to the integration list ;) ?

    Form: "OK Google, ejecuta TRIGGERCMD @trigger en @computer con parametro @params"

    Tell me if you need to translate something else?
    Thanks,



  • @russ Any news on the French support?


  • administrators

    @alain-coderre, this is the latest from Google tech support. They've acknowledged a problem on their end, but it's still taking a while.

    Actions on Google Support
    Jun 28 (1 day ago)
    to me
    Hi,

    Thank you for the confirmation. I will coordinate this to our internal team to continue the investigation. We will provide updates as soon as we finished the investigation. We thank you for your patience and understanding.

    Regards,

    Christian Dale
    Actions on Google Support Team


  • administrators

    @Alain-Coderre, fyi, this is the latest email from Google from 3 days ago. I'm still waiting for a solution.

    Hi,

    We apologize if you were inconvenienced by the delay in helping with your issue. We understand the issue you've been experiencing hasn't been resolved. We want you to know we’re working it. You’ll get updates from us on the status of the issue until it’s resolved.

    Note: This is a follow-up email. We require no action on your end unless you have any feedback or a follow-up question.

    We thank you for your patience and understanding. Regards, Christian Dale Actions on Google Support Team

    Regards,

    Christian Dale
    Actions on Google Support Team


  • administrators

    @Alain-Coderre, I finally got my TRIGGERcmd Alexa skill approved for French, in case that helps.

    Google just keeps giving me the same apology for the delay (same as I'm giving you basically), so I'm still on hold with getting Google Assistant to work with any other languages. Sorry about this. I could probably get it working if I just started from scratch, so I'm thinking about making a separate Google Assistant action for French. I hate to do that, but at this point I don't know what else to do.



  • @russ Thanks for the update!



  • Any news for this post?


  • administrators

    @nick-beau,

    At this point if you want to run commands by speaking French, I recommend using Alexa.

    Google acknowledges their problem, but they don't seem to know how to fix it, so I don't have an ETA on French language Google Assistant support.


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